Refund policy

Return & Exchange Policy

Thank you for choosing The Boutique Football.

We take pride in offering carefully curated classic football apparel inspired by iconic moments in the game. If something isn’t quite right, we’re here to help.

Returns

  • You may request a return for regular-priced items within 14 days from the date of delivery.

  • Items must be unused, unworn, and returned in their original condition and packaging.

  • Before sending any item back, please contact our support team to receive return instructions. Unauthorized returns may not be accepted.

Non-Returnable Items

Please note that the following items are not eligible for return or refund:

  • Items purchased during special promotions or clearance events

  • Customized or personalized items (including name/number printing)

  • Items showing signs of wear, washing, or alteration

Shipping fees are non-refundable unless the return is due to a confirmed defect or shipping error.

Exchanges

  • We offer exchanges only for size or manufacturing issues, subject to availability.

  • Exchange requests must be submitted within 14 days of delivery.

  • Customers may be responsible for additional shipping costs associated with exchanges.

Refunds

  • Once your return is received and inspected, we will notify you of the approval status.

  • Approved refunds will be issued to the original payment method within 5–10 business days.

  • Processing times may vary depending on your bank or card issuer.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 5 days of delivery with clear photos.
We will review the issue and provide a suitable solution as quickly as possible.

Contact Us

For any questions regarding returns or exchanges, please contact us at:
📧 info@theboutiquefootball.com